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State Mail Services

MAIL SECURITY OVERVIEW

State Mail Services uses modern mail security processes, equipment and training of staff to protect state employees and state property. The SMS mail center is a secure, access-controlled building with the capability to X-ray and safely examine suspect pieces of mail or packages.

SMS ensures all mail security staff are well-trained in basic security procedures, recognition and reporting of suspicious mail, proper use of personal-protection equipment and response protocols. Staff members receive regular, ongoing security training and loss prevention training to stay current with the latest mail security programs and trends. SMS also conducts pre-employment background checks for all incoming employees for further security.

Mail Security Guidelines and Resources

Use these resources to help enhance mail security at your agency or your local mail center. Contact SMS if you have questions, need help or are interested in additional mail security training or information.