State Mail Services


SMS Customer Survey


About You

About Your Interactions with SMS

1. Staff provides quality service
2. Staff is knowledgeable and helpful in answering questions
3. Staff provides timely mail delivery and pickup
4. Staff resolves issues or problems quickly fairly and effectively
5. How satisfied are you with your interactions with SMS?

About the Website

1. What is your purpose in visiting the SMS website today? Check all that apply.
2. Were you able to easily find the information you needed?

General Questions

2. How would you prefer to receive information from SMS? Check all that apply.