DREFM Bureau of Facilities Management


BFM provides routine maintenance in DGS-maintained facilities through its 1stService program, where tenants submit requests online and view the status of submitted requests. Routine requests include items like a light that needs changed, pictures hung or housekeeping services.

If you need to report a building issue that requires immediate attention, such as a broken elevator or power outage, please call the BFM Service Desk at (804) 786-3578. Contact BFM with any questions.


Submit a 1stService Request