Maintenance, Moving, and Renovation Requests

The Division of Capitol Square Services (DCSS) provides routine maintenance in DGS-maintained facilities through its 1stService program, where tenants submit requests online and view the status of submitted requests. Routine requests include items like a light that needs changed, pictures hung, or housekeeping services.

If you need to report a building issue that requires immediate attention, such as a broken elevator or power outage, please contact the DCSS Service Desk at (804) 786-3578 or by email.

1st Service Maintenance Requests

For any request that is related to a building maintenance issue, small repairs, or simple tasks that need completed such as hanging a picture or modifying a shelving unit.

Submit a 1st Service Request

Moving Requests

For move of any office furniture or equipment that needs to be relocated, to request a new or different office space, or to check for available vacant office space.

Submit a Moving Request

Renovation Requests

For renovation of an office space; to change the floor plan layout; or to upgrade or change flooring, painting, lighting or other significant changes to existing building components.

Submit a Renovation Request

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1st Service Customer Survey

Our goal is to provide outstanding service, so please let us know how we are doing.

Customer Survey