Office of Fleet Management Services


Fleet Car Assistance

Vehicle Accidents

*If there is an emergency, call 911.

  • If you are involved in an accident, incident or discover damage call the VMCC at 1-866-857-6866.
  • The VMCC will contact the Virginia State Police.
  • All Accidents involving a state vehicle are required to be investigated by the VSP.
  • The VMCC will dispatch a towing service to pick up your vehicle if it is not drivable.
  • Notify your supervisor and Agency Transportation Officer of the Accident.
  • Complete an Automobile Incident Report and submit to the VMCC.
  • The VMCC will arrange for the vehicle to be estimated by a local body shop.Once all information is received,
  • OFMS will make a repair decision for the vehicle.

Vehicle Breakdowns

If your vehicle breaks down or needs an unscheduled repair, call the VMCC at 1-866-857-6866. Arrangements will be made to have your vehicle repaired.


If you receive a PM notice or you need a scheduled repair, call the VMCC at 1-866-857-6866. An appointment will be made to have your vehicle serviced.