EVA BILLING REFUND POLICY
Welcome to the eVA Billing and Payment Portal, your source for information about eVA fees, invoices, payment options, reconciliation reports, and more. eVA Refund Policy ( Updated 12/03/2009)
Vendor credit balances that are reflected on eVA fee invoices are refundable
upon validation of the credit balance by eVA Billing Customer Care.
To request refund of a credit balance, the vendor must contact eVA Billing
Customer Care at 866-289-7367, Option 2.
Generally, refund requests are processed within 14 days after receipt of request.